Contact Us
We'd love to hear from you
General Inquiries
Questions about KnowTrace
Have questions about features, pricing, or how KnowTrace can help your team?
Email: info@knowtrace.com
Support
Technical support and help
Need help with your account or experiencing technical issues?
Email: support@knowtrace.com
Security Issues
Report security vulnerabilities
Discovered a security vulnerability? We appreciate responsible disclosure.
Email: security@knowtrace.com
Privacy & GDPR
Data privacy inquiries
Questions about data privacy, GDPR compliance, or your data rights?
Email: privacy@knowtrace.com
Response Times
When you can expect to hear from us
- General Inquiries: Within 2 business days
- Support Requests: Within 24 hours
- Security Issues: Within 48 hours
- Privacy Requests: Within 1 business day